When it's time to submit a claim
Having a sick or injured pet can be stressful, but submitting a pet insurance claim doesn’t have to be.
Making a claim can be done in three easy steps.
How to make a claim
Submit a claim in 3 easy steps
1. Get a form
Download a claim form. Your veterinarian may also have them at their practice or you can download a personalized form that’s already populated with you and your pet’s information by signing into your account.
2. Visit the vet
Take your pet to any licensed veterinarian for diagnosis and treatment. Pay your bill in full and have your vet or an authorized clinic employee fill out section 2 of the claim form.
3. Submit your claim
Fill out sections 1 and 3 of the claim form. Remember to sign your form, then send it to us:
Email: claims@petlineinsurance.com
Fax: 1 866 501-5580
Mail :
Petline Insurance Company
301-600 Empress
Winnipeg, MB, R3G 0R5
Download a claim form from the list below
Forms
Form to complete a claim
Claim Form for Advertising & Reward
Claim Form for Boarding, Kennel & Cattery Fees
Claim Form for Cremation & Burial
Claim Form for Holiday Cancellation